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Home > Information management solutions > Other services > Issue identification and troubleshooting
Olszak is skilled at helping clients avoid the costly effects of unresolved issues and problems within their organizations and communities. Through needs assessments and forums, which allow issues identification, we ensure involvement of key stakeholders at a level that encourages the development of mutually acceptable solutions that promote individual and organizational ownership.
Issue identification and troubleshooting
- Conduct feasibility studies that involve the assessment and development of resolution strategies for key stakeholder concerns (real and perceived) prior to project implementation.
- Conduct informal fact-finding interviews with key leaders to identify issues and values that are important to each project's success.
- Facilitate communication, dialogue, and interaction among diverse groups of stakeholders.
- Enhance client credibility through focus group sessions and advisory groups that provide a means for decision makers to interact with their constituents and promote a mutual education.
- Develop and coordinate conflict resolution activities between our clients and public or private sector representatives in situations where conflicting — and many times opposing — viewpoints are addressed including political forums, school board meetings, union meetings, and special interest group encounters.
Communications
- Prepare community involvement plans intended to keep stakeholders informed about alternative planning options, identify their preferences, concerns and areas of agreement/disagreement, and promote the search for consensus.
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Develop and produce public information support materials such as:
- newsletters, brochures and press kits
- direct mailers
- press releases, media spots, and public service announcements
- fact sheets
- PowerPoint presentations
- Develop community outreach programs to inform target populations about possible actions, project alternatives, etc. which could affect them.
- Facilitate meetings, focus groups, panels, workshops, etc.
- Interpret complicated technical information and translate it into user-friendly presentations.
Learn more about our public involvement services
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